Job Description:
We are seeking a motivated Entry-level Customer Service Assistant to join our team. In this role, you will provide front-line support to customers, ensuring a positive experience while assisting the wider marketing team in delivering high-quality campaigns. This position is perfect for individuals who are enthusiastic about customer service and looking to start their career in a fast-paced and people-focused industry.
Key Responsibilities:
* Provide professional, friendly, and efficient support to customers.
* Answer customer queries and provide accurate product or service information.
* Assist with customer engagement during events, campaigns, and promotions.
* Collect feedback to help improve customer experience.
* Support the wider team with administrative and service-related tasks.
* Represent the company and its clients in a professional manner.
Requirements:
* Excellent communication and interpersonal skills.
* Positive, approachable, and customer-focused attitude.
* Ability to work in a fast-paced environment.
* Strong organisational skills and attention to detail.
* No prior experience necessary – full training will be provided.
What We Offer:
* Full training and ongoing support.
* Opportunities for career development within marketing and customer service.
* A friendly and supportive team environment.
If you're eager to kick-start your career in customer service within the marketing industry, apply today and grow with us
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Employee mentoring programme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site parking
* Sabbatical
* Sick pay
Work Location: In person