Job Description
Location: Birchwood, Warrington
Rate: £15.50 per hour (PAYE)
Contract: 6 months (37.5 hours per week, Mon–Fri)
Balfour Beatty is seeking an enthusiastic Receptionist and Facilities Assistant to provide front-of-house and operational support for our modern, collaborative office in Birchwood, Warrington. This is a highly interactive role requiring flexibility and a proactive approach to maintaining exceptional office standards.
The Role
Reporting to the Facilities Manager, you will work alongside a dedicated team to manage the daily environment for employees, visitors, and contractors.
Key Responsibilities:
* Front of House: Acts as the first point of contact at reception; managing visitors, handling the shared mailbox, and providing first-class customer service.
* Switchboard & Communication: Operating the switchboard on a rota basis, communicating with wider teams and facilities staff across other locations (Training provided).
* Meeting Rooms: Managing the booking system, ensuring rooms are cleared between meetings, and checking equipment/hospitality.
* Mailroom: Handling all incoming/outgoing post and managing the in-house hybrid mail solution.
* Facilities Support: Managing access control/staff passes, ordering kitchen and office consumables, and proactively reporting maintenance issues through to resolution.
* General Admin: Stock control for stationery and print stations, and assisting the Facilities Manager with contractor coordination.
What We Are Looking For
The ideal candidate will be a social, dynamic individual who thrives in a busy and demanding corporate environment.
Essential Criteria:
* Experience: Background in Customer Service (Face-to-Face or Call Centre) or Front of House/Reception.
* Communication: Excellent verbal and written communication skills with the confidence to deal with people at all levels.
* Technical Skills: IT literate with a good working knowledge of Microsoft Office.
* Organisational Skills: Highly organized with the ability to work independently and manage a varying workload.
* Switchboard: Previous experience with switchboard systems is highly desirable.
Desirable Qualifications:
* Knowledge of Facilities Management.
* First Aid or Fire Marshall certification.
RSR supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us.
We look forward to receiving your application.