Job Description
Vehicle Damage Assessor (VDA) – Basingstoke, Hampshire
I am looking for an experienced VDA with qualifications in Audatex.
Salary from £35k depending on experience.
Working Mon – Fri 8 – 5 pm and some Saturdays 8- 12.
20 days holiday per year with 1 day added per full year served up to 25 days, plus Bank Holidays.
My client also offer a pension scheme and a health cash plan after the probation period of 3 months.
The successful candidate will have a great knowledge of the repair industry with an enthusiastic approach. A team worker with good inter personal skills will be essential to join our already motivated and friendly team.
A large part of the Vehicle Damage Assessor position involves:
1. Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner.
2. Ensuring you clearly identify and understand the customer’s needs and desires.
3. Maintaining a thorough understanding of the full range of competitors’ products and services.
4. Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion.
5. Liaising with insurance companies / third parties to access necessary claim information.
6. Carrying out all estimate follow-ups.
7. Handing over completed vehicles ensuring customer satisfaction with work carried out.
8. Making sure a constant communication is adhered to at all times with approved repairer.
9. Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date.
10. Responsibility for work quality and final checking of all vehicles for both the repair and completion stage.
If you are looking to work as a VDA / Vehicle Damage Assessor / Bodyshop Estimator, this company can offer you a genuine career opportunity in an excellent working environment.