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Romanian speaking customer service advisor

Peterborough
Interaction Recruitment
Customer service advisor
Posted: 13h ago
Offer description

Overview

Reference
0000046675 Salary
£14.22 - £14.22/hour Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- Peterborough Job Type
Contract Posted
Friday, May 1, 2026

Romanian-Speaking Service Desk Adviser

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough.

We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment.

Hours:

40 hours per week between 7am – 7pm
(Must be flexible with shift rotation and occasional weekends)

Pay:

£14.22 per hour

What’s on Offer:

1. Competitive pay
2. Overtime available (time and a half)
3. Full training provided
4. Weekly pay
5. Progression opportunities within a growing IT team

Duties Include:

6. Providing first-line IT support to external clients in a professional and efficient manner
7. Logging, tracking, and updating support tickets accurately
8. Troubleshooting hardware, software, and network-related issues
9. Guiding users through solutions via phone and email
10. Escalating technical issues where required
11. Maintaining accurate documentation and support notes
12. Supporting continuous improvement across service processes
13. Delivering excellent customer service and building strong client relationships

Who We’re Looking For:

14. Fluent in English and Romanian (written and verbal)
15. Strong communication and customer service skills
16. Organised and methodical approach to work
17. Previous IT support experience beneficial but not essential

INDPB

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