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Department: Delivery Location: Home based, UK (with occasional travel to our London office) Reports to: Head of Delivery Hours: 37.5 per week Salary: Depending on experience
PLEASE NOTE: This job advert is currently helping us grow our talent pool. All our Data Mentor roles have been filled, but these roles keep coming up, and therefore we keep looking for great talent to join us when the time is right.
Role Overview
This role is responsible for providing technical support and feedback to the Apprentices. The Data Mentor will ensure that teaching, learning, and assessment are of a high standard, with retention, achievement, and grading outcomes at or above national standards, and that learner progression is robustly monitored.
Key responsibilities
1. Support with eligibility professional discussions
2. Conduct formative and summative assessments against the Knowledge, Skills, and Behaviours of the Apprenticeship Standard
3. Support learners in developing and producing a high-quality portfolio of projects
4. Assist learners in preparing for the Apprenticeship End Point Assessment
5. Provide ad-hoc technical support and check-in sessions
6. Attend weekly and ad-hoc 1:1 and group mentoring sessions
7. Support with Line manager input and the final employer reference
8. Prepare the learner to enter into Gateway
9. Provide regular feedback and updates on learner progress to the Learner Success Team
10. Support the Faculty team with content development and learner support tickets
11. Offer general advice and guidance to all learners
12. Act as a support point of contact for portfolio queries
13. Safeguard children and vulnerable adults from harm and report concerns as per Cambridge Spark process
14. Develop good relationships and promote equality of opportunity, eliminating discrimination, harassment, and victimisation
15. Attend team meetings and provide updates on learner progress
16. Support ad-hoc duties or requests necessary for role or business success
Candidate Specification
* Relevant technical qualifications and industry experience
* Experience in prioritising workload, working to strict deadlines, and following procedures
* Ability to work independently and as part of a team
* Conscientiousness with excellent interpersonal skills
* Excellent verbal and written communication skills
* Ability to work under pressure
* Experience in similar roles within formal teaching or Apprenticeships
Interview process
* One-way video interview (alternative options available for reasonable adjustments)
* Take-home technical task
* Competency-based questions (1 hour)
Company Benefits
* Remote-first working environment
* Pension with up to 5% matched contributions
* 25 days holiday + Flexi bank holidays + 1 day off on your birthday
* A day for volunteering
* Enhanced maternity and paternity leave
* Health & wellbeing allowance of up to £30/month
* Annual summer and Xmas events
* Company socials and team-building activities
* CPD allowance and development time
* Private medical insurance and cash plan
* Holiday buy-back scheme (up to 10 days p.a.)
* EAP with 24-hour confidential support line
Background to the Organisation
We are an education technology company enabling organizations to achieve their business goals through digital skills training, especially in AI. We deliver innovative professional education via our patented platform EDUKATE.AI, supporting thousands of learners worldwide since 2016, trusted by leading brands like Microsoft, NHS, and BBC.
Our Values
* Entrepreneurial: We take initiative and demonstrate innovation.
* Team Spirit: We foster an open, transparent culture.
* Customer-focused: We prioritize building strong relationships.
* Gold Standard: We are industry leaders committed to excellence.
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Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment, adhering to all applicable laws and regulations.
We encourage applicants of all ages.
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