Overview
Location
Bristol - Hybrid working 3 days in the office, 2 wherever.
Why this job matters
In this role, you’ll be a part of the People & HR Service Deliveryfunction. Operating as one unified team, P&HRSD operationalises and enables HR processes, to ensure a consistent and high-quality colleague experience. We are the primary gateway for all HR needs for colleagues and people managers, seamlessly running full employment cycle processes, to deliver vital HR services. Our vision is to create a seamless, connected people experience that empowers individuals and helps BT perform. We are the experience owners for all things people related. We make every interaction with P&HRSD simple, consistent, and meaningful, so our colleagues can focus on what matters most. This role will play a crucial part in leading BT\'s annual pay review and bonus processes and delivering BAU activity in relation to compensation. Your Reward knowledge and HR expertise will be instrumental in achieving success, and flexibility in your approach is essential. You will be part of a dynamic and supportive team with a passion for delivery, building a culture of continuous learning.
What You’ll Be Doing
* Lead the operational delivery of all compensation cycles, including annual pay reviews, bonus and LTI processes for both the UK and globally. Ensure that the processes operate effectively and efficiently, supporting business performance and colleague experience.
* Provide leadership and guidance to a team of 5 Reward Analysts based in the UK and India, supporting their development and progression.
* Drive digital innovation in compensation processes, using automation and analytics to improve efficiency, accuracy and colleague experience.
* Work closely with the Digital team to ensure that business requirements are documented, built, tested and delivered into the compensation module.
* Lead the development of insight capability through contact data reporting to help inform key stakeholders and the Total Reward Centre of Excellence.
* Analyse and identify the root cause of colleague queries, developing strategies to reduce query volumes to improve colleague experience.
* Work collaboratively across the People & Culture team and wider business to inform, engage and upskill People & Culture partners and colleagues about compensation processes.
* Support internal and external audits and compensation related controls.
The Skills You\'ll Need To Succeed
* Strong technical knowledge of compensation principles, pay structures and reward governance.
* Proven ability to manage complex processes, balance multiple deadlines, and drive continuous improvement.
* Advanced analytical ability with the capability to analyse trends and propose data-driven solutions.
* Excellent communication skills with the ability to explain complex concepts clearly to varied audiences.
* Strong stakeholder management skills and the ability to influence at all levels.
* Collaborative team player who builds strong relationships across People and Culture and with Business Leaders.
* Experience of leading the delivery and implementation of core Reward processes and practices across the full colleague lifecycle.
* Experience of HRIS reward modules (SAP, Workday, Oracle or similar)
* Experience of influencing senior stakeholders and operating in a matrix environment.
Benefits
At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.
* 10% on target bonus
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
* 25 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer’s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
About Us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK\’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON\'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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