Main Duties & Key
Responsibilities
§ Answer and direct phone calls and L&D queries.
§
Manage the shared L&D inbox, ensuring
professional and timely responses.
§
Support training coordination — booking sessions,
sending calendar invites, and maintaining attendance records.
§
Manage training enrolments and completion records
on the Learning Management
System (LMS).
§
Assist with uploading content, creating reports,
and maintaining data accuracy within the LMS.
§
Support the issue of certificates and post-course
feedback collection.
§
Maintain digital filing systems and training logs.
§
Provide general administrative support to the
L&D team.
Training
Business Administrator Level 3 Apprenticeship.
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.
Qualifications required
English and Maths GCSE at grade 4/C.
Skills required
§
Confident communicator and team player.
§
Excellent organisational skills and attention to
detail.
§
Basic IT skills (Microsoft Office, Outlook).
Prospects
This
apprenticeship offers a fantastic opportunity to begin your career in Learning
& Development within one of the UK’s leading professional services groups.
You
will gain valuable, hands-on experience across all areas of the L&D
function — including training coordination, learning systems administration,
course evaluation, and digital learning.
With
full support from the Group Training Manager and wider L&D team, you’ll
have access to ongoing mentoring, development plans, and opportunities to
progress into roles such as:
§
Learning
& Development Coordinator
§
Learning
& Development Specialist
§
Systems
or E-Learning Administrator
§
Learning
& Development Business Partner
§ At
CDER Group, we are passionate about developing our people and investing in
future talent — this apprenticeship is just the first step in building your
long-term career with us.
Qualification / Standard : ST0070 Business administrator
Duration 15 months and 1 day