Ofgem is at the forefront of the battle to modernise Britain's energy infrastructure, upgrading legacy systems and paving the way to a Net Zero future. We're looking for a Programme Manager to join us and take the lead on delivering high-stakes, multi-disciplinary programmes that will transform how we work and support the energy needs of the nation.
Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.
We're offering a fixed-term contract with the opportunity to lead the delivery of large-scale digital change programmes that are essential to the UK's clean energy transformation. Working across infrastructure, digital services and stakeholder landscapes, you'll shape a more modern and efficient organisation ready to meet today's challenges. This is a unique opportunity to work at the intersection of technology, policy and delivery, bringing innovation into focus and making tangible improvements for consumers.
You'll be part of a collaborative and supportive team culture, working alongside specialists across infrastructure and IT. Your leadership will be instrumental in aligning systems and stakeholders, streamlining delivery across multiple strands of work, and embedding long-term value and resilience. You'll also gain exposure to high-profile partnerships with central government and digital leaders, influencing how we evolve our delivery systems.
We're looking for someone with excellent project leadership experience and the ability to manage competing priorities in complex digital environments. You'll be confident working at pace, guiding teams, and driving outcomes across interconnected systems. Strong stakeholder skills are a must, as is the ability to communicate with both technical and non-technical colleagues.
This is your chance to take ownership of meaningful digital change. You'll enjoy flexible working, a hybrid model across our offices in London, Glasgow or Cardiff, and the chance to build new skills in infrastructure, networks, and supplier engagement, working with major players like Microsoft and other tech partners.
We have a critical purpose to modernise our digital delivery and upgrade legacy systems to support a resilient, secure and future-ready energy sector. Join us to lead the transformation and help shape the systems that power change.
Read on and find out more.
Job description
Key Responsibilities
To support the team deliverables and utilise your expertise to ensure successful outcomes across team and collaborating teams:
* Provide clear and transparent work objectives, milestones and success metrics in your area of expertise to oversee and co-ordinate successful team outcomes.
* Collaborate closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery.
* Where required, be jointly responsible with the PDL on welfare and pastoral care of all colleagues.
* Demonstrate effective diversity and inclusive team management within their team and the wider organisation.
Key Outputs and Deliverables
* Use your expertise in supporting Digital Delivery across Delivery and Schemes.
* Provide expertise in Programme / Delivery Management.
* Provide clear leadership and direction to all aspects of major projects across the portfolio.
* Lead and resource manage the Programme teams.
* Define, document and embed robust and repeatable ways of working.
* Establish strong stakeholder relationships at all levels both internally and externally.
* Work with other Programme Managers and Heads of to promote effective cross-functional delivery.
* Act as an escalation point for the Programme teams, escalate project and programme risks and issues at the directorate level, and remove barriers to delivery for the programme.
* Programme / project budget reporting and control.
* Ensure appropriate programme / project governance and reporting frameworks are in place and drive improvement across the portfolio.
* Ensure programme / project delivery across the portfolio meets GDS standards.
* Developing, planning and delivering work outcomes, including clear and transparent work objectives, milestones and success metrics.
* Accountable for agreeing, managing and delivering budget and resource requirements.
* Responsible for building and supporting the teams delivering the work including effective scoping of work and setting of clear responsibilities.
Person specification
Essential Criteria
* Experience of working at a senior level as Delivery/Project Manager that can be demonstrated by proven record of high performance and substantial achievements in past positions. (Lead criteria)
* Experience in communicating technical concepts to non-technical audiences.
* Have experience in the process of developing and managing a range of solutions that align with your organisation's priorities.
* Expertise/capability in a related professional specialism, evidenced through an appropriate professional qualification - Agile Project and Delivery Management Certification (ICP-APM) Advanced Certified Scrum Master (A-CSM), or equivalent experience.
Behaviours
We'll assess you against these behaviours during the selection process:
* Seeing the Big Picture
* Making Effective Decisions
* Delivering at Pace
Benefits
Alongside your salary of £61,446, OFGEM contributes £17,800 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel) and upload a copy of your anonymised CV.
You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].
Click 'apply now' to be redirected to the Civil Service Jobs website to apply for the role. The deadline for submissions is 23:55 on Monday 29th September 2025.
Feedback will only be provided if you attend an interview or assessment.