A leading health charity is looking for a Functional Analyst to join their Customer Platforms team. This role involves supporting complex projects related to CRM processes and entails responsibilities like business analysis, requirements gathering, and process mapping. Ideal candidates should have experience with CRM systems, project management methodologies, and excellent communication skills. The position is hybrid, requiring both home and in-office work in London. Join a team passionate about making a difference in heart health. #J-18808-Ljbffr