This range is provided by Cera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Reports to: Senior Regional Recruitment Manager
Contract Type: Full-Time, Permanent
About Cera
Cera is the UK’s largest HealthTech company and one of Europe’s fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain’s hospitals and into patients’ homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month – a volume greater than all A&E attendances across England.
Cera is now Europe’s largest HealthTech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.
The UK’s Number 1 ranked HealthTech company, Cera’s pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards’ Tech for Good Prize, Health Tech Digital’s Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY’s prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World’s Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.
About the role:
As a Regional Recruitment Team Leader, you’ll drive hiring targets for your assigned region and build a high-performing recruitment team. You’ll collaborate with key stakeholders, including Operations, Marketing, L&D, and Onboarding, to improve recruitment and retention outcomes. You’ll report into the Senior Regional Recruitment Manager.
Responsibilities
Carer Recruitment
* Support recruiters to reach the region and branches hiring targets.
* Align recruitment goals with resources and action plans.
* Identify and address pipeline blockages, working with relevant teams.
* Escalate unresolved recruitment challenges to the Snr RRM/ROM.
* Contribute to business tender/bidding decisions.
* Support recruitment contract mobilisations and integrate new acquisitions.
* Utilise data insights to track performance and drive improvements.
* Analyse problem areas and take action on recruitment and retention challenges.
* Support branches in achieving turnover targets.
* Understand and act on retention data insights.
* Collaborate with Operations on upcoming retention challenges.
* Work with the retention marketing team to implement initiatives in priority branches.
* Maintain ongoing communication and progress updates on retention efforts.
People Management
* Build and develop a high-performing team.
* Monitor daily inputs and performance at individual and team levels.
* Conduct weekly 1:1s with team members.
* Provide coaching, role-playing, and call coaching to enhance performance.
* Foster motivation, team building, and a positive culture.
Relationship Management
* Maintain structured, positive relationships with branches.
* Hold monthly/bi weekly review meetings with each regional operations manager and RD, alongside the Snr RRM.
* Participate in fortnightly or weekly meetings for priority branches.
* Provide regular updates to RMs, AMs, and RDs on branch status.
* Visit branches when needed and participate in quarterly in-person supply team meetings.
* Support local recruitment initiatives, including job fairs and community partnerships where required.
* Align priorities with the onboarding team for a seamless candidate experience.
Qualifications and Skills
* Strong team leader and people management skills.
* An analytical, solutions-oriented mindset.
* Passion for fostering a strong company culture.
General Company Responsibilities
* Equality, Diversity and Inclusion (EDI): Employees are expected to promote and uphold the organisation’s commitment to equality, diversity, and inclusion by fostering a respectful and inclusive working environment.
* Health and Safety: Employees must ensure compliance with health and safety regulations and organisational policies, and take responsibility for their personal safety and the safety of others.
* Training and Development: Employees must engage in all relevant Company mandatory training, workshops, and learning opportunities.
* Policies and Procedures: Employees must adhere to all organisational policies and procedures.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Health Care Provider
Industries
* Hospitals and Health Care and Staffing and Recruiting
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