Multi award-winning communications partner Incom-CNS Group is seeking a self-motivated and experienced Provisioning / Project Manager to join the team.
Voted the best communications partner in the UK, the Incom-CNS Group was borne of the unification of two respected powerhouses in the business communications industry.
About the Job:
During the implementation of an order, you will be expected to manage each stage of the process, engage with customers, third-party suppliers, and internal departments, whilst ensuring the customer is kept up to date on the progress of the order.
The successful applicant will have a passion for developing and retaining long-term, profitable relationships and delivering outstanding customer care.
Key Responsibilities:
* Manage the service implementation for orders
* Be responsible for provisioning fixed line, cloud, and data orders
* Coordinate the engineering resource for the installation of PBX solutions
* Liaise with multiple carriers to ensure timely and efficient service to customers
* Become part of the Group management team, responsible for departmental reporting
Skills / Experience Required:
* Minimum of three years telecoms experience
* Basic understanding of telephone system configuration
* Broadband / Leased Line product ordering and basic understanding of router configuration
* Experience with VOIP/SIP and managing number ports
Job Position Type: Full-time
Region: North West England
Location: Manchester
Salary Range: Competitive
Benefits/Extras:
* Excellent salary and package, dependent on skills and experience
* Modern offices
* Bike to work scheme
* Company pension scheme
* Regular team social events and activities
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