Technical Support Agent Hours: 35 Hours Per Week Job Type: Permanent Interaction Recruitment is working with a well-established and highly respected technology business based in Rutland, who are looking to expand their Technical Support team due to continued growth. This is an excellent opportunity for someone who enjoys working with IT systems, problem-solving, and providing first-class customer support. The role offers strong long-term career prospects, structured training, and a genuinely supportive working environment. It is important that you have your own mode of transport as the role is based in a rural location outside of Peterborough. The Client Our client is a leading UK provider of specialist EPoS and technology solutions supporting the independent retail sector. They support thousands of customers nationwide and are widely recognised for the quality of their in-house technical support. Their success is built on their people, and they are now looking to recruit a Technical Support Agent to join their passionate and collaborative support team. The Role As a Technical Support Agent, you will work directly with customers to provide technical assistance, system support, and guidance on bespoke software solutions. You’ll diagnose issues, carry out remote fixes, and help customers better understand the systems they use every day. This role is well suited to someone with a strong IT foundation and an intere...