Home administrator

Crystal Care Collection has an exciting opportunity for an experienced care home Administrator/Receptionist!

You will be leading the admin and reception function of the home and will be relied upon to ensure the home is running smoothly, giving daily support and updates to the home manager and wider senior management team.

Your job role will be based in Penrose Croft in Helston, Cornwall which is well under construction and will be opening in June 2026.

The role requires effective communication with exceptional interpersonal skills. The ability to develop professional relationships with prospective customers, employees, suppliers and professionals. The ability to work as part of the team is vital. Team members must be aligned with and support the company's values - trust, dignity, care, compassion and respect.

Key Responsibilities

– You will play a pivotal role in the recruitment of team members, ensuring all documentation is completed and returned correctly and in a timely manner.

– Leading on the showing of visitors around the care home in a professional manner in conjunction with the General Manager.

– Dealing with all telephone calls and enquiries and maintaining Coolcare systems.

– To undertake financial administration as required, including petty cash, resident monies (where applicable) and invoicing.

– To handle the sensitive issue of Aged Debt recovery.