Description
EUCF Process Engineering team is seeking Process Engineers to work in UK Customer Fulfilment network. The Site Process Engineer is an onsite position.
The EU PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the EU Customer Fulfilment Network.
This team is essential to establish best in class process performance across all different direct and indirect processes, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. EU PE ensures the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements.
The team drives process control and shifting mean performance with the outcome of minimizing variation between shifts, building and region, to deliver strong performance. The team works closely with Process System Engineering (PSE), ACES PM, Central Ops, launch teams, operations engineering and reliability and maintenance (RME) teams to improve the input metrics for each of the process paths by prioritizing and channelling resources.
The Site Process Engineer works alongside with the FC Senior Leadership Team, while keeping high collaboration with EU PE functions. This role is responsible to deploy initiatives, build networking and relationship in the FC and drive compliance for the initiatives within an assigned timeline. The Site Process Engineer initiates and implements EU wide improvement activities. This role requires the ability to demonstrate ownership for initiatives, understand the initiatives in details, and influence to deliver meaningful results translating to tangible productivity and efficiency gains in the FC.
Key job responsibilities
* Oversee the FC improvement program and set focus on most important areas, based on the alignment with the FC Senior Leadership team.
* Dive deep into the process performance by using available standard reportings or create own data analysis, call out in the daily dive deep meetings and collect feedback from the local team to be able to convert this information into a tangible improvement plan, that matters to the FC.
* Review the open Action Plans on weekly basis, engaging the FC stakeholders to complete the suggested actions and reach the desired targets.
* Collaborate with the central PE functions and other Site PEs from the same region to clarify any doubt process related and leveraging on their level of expertise. Benchmarking initiatives are highly recommended to further reduce variation across the FCs.
* Work on Continuous Improvement with the FC: drive network best practice implementation, strengthen the framework to capture and scale FC innovation, and ensure big projects/ideas are captured in the Operating Plan (OP1) Project Intake every year.
* Own the deployment of all the EU network initiatives assigned to the FC, ensuring they are executed on time and in compliance; support the FC to commit on test and pilot for EU Projects to avoid delays and enable deployment across EU FCs.
* Partner with the FC Ops: join the daily Gemba on the floor with FC Leadership, organize the weekly LSC Meeting updating on EU Back To Basics (B2B), EU Projects, Best practices, and local initiatives eligible for test or pilot.
* Support the Site Leader and the FC Senior Management Team to build strong relationships and gain buy‑in for initiatives; support Site Leader and Senior Ops on process related ad hoc tasks from the FC accounting for <10% of working time.
* Be ready to support or lead EU Projects to expand the initial scope and coordinate more than one FC to improve project management skills and stakeholder engagement.
* During Q4 you will be deployed to the site management operational team, based on the need of the building.
* Ability to travel as needed within your area of responsibility. Domestic and regional travel estimate 0-10% (subject to change).
Basic Qualifications
* Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
Preferred Qualifications
* Experience in lean or six sigma methodologies for operational, process, and performance improvement projects including process mapping and process re-design
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