Overview
Become a Retail Sales Assistant at The Works. This is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
Why The Works? 10th Best Big Company to Work For 2024 - Best Companies. We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. The possibilities are limitless, and it all starts with you.
Benefits
* 25% Colleague Discount - Plus exclusive Double Discount days
* MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
* Family Friendly Leave - Enhanced maternity, paternity and adoption pay
* Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers
* Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you
* Wagestream - Claim early access to 50% of your wages as you earn them
* Share Scheme - Own a piece of The Works
* 24/7 support for you and your family - Through Retail Trust Charity, who provide an Employee Assistance Programme
* Healthcare Cash Plan – To support your everyday healthcare costs
* And loads more – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving
Responsibilities
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be theHeartbeat of our store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products — That’s cool with us!
Our Culture
The Works is an awesome place to work. Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations, and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations. We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands-on-deck to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can\'t resist your helpful recommendations!
* Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You\'re the ultimate multitasking hero!
* Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro. Embrace the boxes; they\'ve got nothing on you!
Keyholder responsibilities
If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed. We’ll train you to do this. There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
Under 18? If you\'re under 18, you won’t be able to complete keyholding duties just yet, but when you reach your 18th birthday, we’ll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.
Our Purpose
To inspire reading, learning, creativity and play - making lives more fulfilled
Our Values
We are Crafty | We are Caring | We are Can-do. We Listen. We Care.
We are open to discussions around working hours and flexible working. And where possible, we\'ll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!
We don’t just sell products. We inspire reading, learning, creativity and play. Because when people spend time doing what they love, it’s Time Well Spent. And with the right passion — It All Starts With You.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Retail
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