Job overview
We are looking for a highly skilled admin lead to join our Bury CAMHS team. We are looking for an administration lead to lead our admin team, this consists of 10 administrators working across the CAMHS team located at Fairfield General Hospital in Bury.
Main duties of the job
Job Summary
The post holder will be responsible for ensuring the provision of an efficient and effective administration service and excellent standards of customer care within the Child and Adolescent Mental Health Services and to manage, lead and co-ordinate the admin workforce. The role requires the post holder to possess exceptional decision making, problem solving and organisational skills. It is essential for the post holder to be able to manage his/her time effectively and to be flexible in order to
meet the needs of the CAMHS service. The postholder must be able to work independently and as part of a team.
Working for our organisation
Bury CAMHS is a growing/developing team of passionate professionals.
You will be supported to achieve success by a highly motivated local across system leadership team who are committed to embedding a thriving culture within Bury. You will be a key member of the Bury CAMHS, receive excellent supervisory support both through clinical and managerial and we will work with you to support your development.
Detailed job description and main responsibilities
Main duties and Responsibilities
• The post holder line manages and co-ordinates all admin staff within the
Bury CAMHS admin team and is responsible for the day to day
supervision and management of all admin staff, including monthly one-to one supervision, championing best practice and ensuring that all staff have
the necessary support to fulfil their obligations in line with departmental
objectives. The post holder is also directly responsible for developing and
implementing strategic, long-term plans to ensure continued improvements
• Ensure the provision of full medical secretarial service to the CAMHS
service which includes typing letters, psychiatric reports, non-clinical
correspondence and minutes of meetings despite the level of emotional
exposure this entails. All work must always be completed to the highest of
standard and to the expected levels of accuracy.
• The postholder manages the admin team’s annual leave and ensures that
all work is covered. They maintain an Admin team rota for busy holiday
periods to ensure adequate cover and ongoing support for the whole of
Bury CAMHS negotiated with the operational manager’s agreement for
any extra staff ensuring that a consistent, high-performing service can
always be delivered
• The postholder is responsible for outlining a job description for temporary staff and liaising with Temporary Staffing Department to advertise these
posts.
• Ensure implementation and continual compliance with relevant Standard Operating Procedures (SOPs)
• To work in partnership with the Operational Manager in project managing new developments to ensure safe service delivery
• To oversee the appointment booking system within the Outpatient
Department, ensuring all appointments and client information is recorded
on Paris and to send out appts for booking new patient appointments.
• To coordinate the collection and compilation of information for monitoring service performance to ensure that high levels of data quality are maintained including CEST, My Yearly Conversations
• Attendance and participation at Management Team meetings
• To provide advice to staff regarding administrative and departmental
functions and processes. To provide admin induction for new members of
clinical and admin staff.
• Ensure that the work of the administrative staff is closely aligned to the
needs of the Trust’s strategic agenda.
• To maintain the Psychiatry waiting list, planning and sending out
appointments ahead of time and allocating to the appropriate doctor
Person specification
education and qualification
Essential criteria
* RSA2 typing/word processing
* Good level of general education including GCSE English and numeracy skills
* NVQ level 4 or equivalent experience
* Competence with working on Microsoft Office suite.
Desirable criteria
* Shorthand qualification
* NHS experience or working within a busy office environment
Experience
Essential criteria
* Experience of team leadership
* Experience in general office / secretarial work
* Experience in setting up computer files and spread sheets.
* Experience of minute taking and accurate recording of meetings
* Audio typing
* Proficient in the use of electronic patient records
Desirable criteria
* Experience of PARIS or other electronic patient record
* nvolvement in supporting Audit activity
Knowledge
Essential criteria
* Good written and spoken English
* Office systems and procedures
* Diary management and appointment booking using manual and computerised systems
* Sensitivity to people with mental health problems
* Able to prioritise workload
* Ability to demonstrate a methodical, organised and flexible approach to work.
* Proven ability to communicate and maintain effective relationships with people at various levels, both orally and in writing
* Able to conduct staff appraisals and setting objectives in line with Trust objectives and KPI’s
* Ability to plan and develop systems
Desirable criteria
* Familiarity with hospital records system
📝 Application support - We also offer virtual application support sessions each month, where you will learn some hints and tips to support you in completing your application form. To secure your place, and to find out more visit the on our website.
🌍 Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the
📬 After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.
✅ If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email
🔍 Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with. These include:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to Pennine Care NHS Foundation Trust will be required to provide their to cover the most recent three years employment. This information will used to validate employment history and references.
If you require sponsorship, we will assess your eligibility based on current If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.
🚀 Once Checks Are Complete -
The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.
📣 Additional Information -
We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.
If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.
If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.
Please note:
* We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.
* We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.
If you have problems applying, contact
Address
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
Telephone
01617163181