Responsibilities
* Team Leadership: Lead the catering team in the delivery of daily tasks and overall operation.
* Customer Service: Ensure the team provides excellent customer service, delivering a professional experience at all times.
* Food Preparation & Presentation: Oversee the preparation and presentation of food, ensuring compliance with required standards.
* Compliance & Administration: Manage and complete all company administration and monitoring procedures.
* Workplace Cleanliness: Maintain a clean and tidy work area, ensuring high standards of hygiene.
* Operational Accountability: Take responsibility for cash handling, secure storage, stock and portion control, and preparing food to high standards.
* Kitchen Maintenance: Perform general kitchen duties, including washing, waste disposal, and cleaning.
* Food Safety & Documentation: Record food temperatures, delivery details, and fridge/freezer logs, maintaining food storage and labelling standards.
* Diary & Allergen Management: Complete the Food Safety Diary, manage allergens, and comply with Natasha's law requirements.
Qualifications
* Proven experience leading a team in a catering or hospitality setting.
* Experience working in a dynamic, fast-paced catering or hospitality environment.
* Minimum Level 2 hygiene certificate and Level 3 food safety qualification.
* Strong organisational skills with the ability to prioritise tasks effectively.
* Excellent interpersonal and communication skills, with a welcoming and supportive approach.
* Commercially aware, able to make quick, effective decisions.
* Demonstrated ability to guide, coach, and influence team members and stakeholders.
Compensation and Hours
£14.00 per hour (plus 19% night shift allowance paid between 10pm - 6am).
30 hours per week working any 5 nights over 7.
Scheduled working hours will be between 10:00pm to 4:30am.
Benefits
* Full‑time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part‑time or alternative working arrangements.
* Contributable company pension scheme
* 10% store discount at all our retail stores
* Death in Service Benefit
* Long service recognition scheme
* MyHB colleague benefits platform with access to:
* Discounts UK wide on retail, leisure, hospitality venues
* Employee Assistance Programme with 24/7 confidential counselling and advice line
* Completely confidential services to you and your family
* Low cost voluntary insured health cash plans and cancer cover
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