Job Description
Technical Account Manager
About the Company
Our client is an established Managed Service Provider that takes pride in building genuine, long-term relationships with the businesses they support. They care about understanding how each client works and use that insight to deliver technology that actually makes a difference day to day. Their focus is on helping organisations run more efficiently, stay secure, and plan confidently for the future.
If you enjoy combining technical know-how with a people-first approach, you’ll fit right in.
The Role
As a Technical Account Manager, you’ll be the link between clients’ business goals and the technology that helps them reach them. It’s a mix of account management, technical advice, and strategic planning – all centred on helping clients get the most from their IT.
What You’ll Be Doing
Client Relationships Build strong, lasting relationships with clients and act as their main point of contact for anything IT-related.
Technical Advice Provide clear, practical guidance on IT strategy, infrastructure, cybersecurity, and cloud services, including Microsoft 365, Cyber Essentials, and ISO 27001.
Quarterly Rev...