Unified Communications Engineer
£34,000 Basic Salary
Travel across the UK, including International travel(expenses paid)
Permanent position
Our Client are expanding, and they're looking for a talented Unified Communications Engineer to join their growing team. This is a fantastic opportunity for someone with a strong technical background in communications, networking, and installation, who takes pride in delivering high-quality solutions and providing excellent customer service.
Role Overview
As a Unified Communications Engineer, you will:
* Occasionally work from their office, providing technical assistance to the support desk and presales team.
* Update and manage support and project tickets, ensuring accurate documentation.
* Travel to client sites across the UK to carry out installations, surveys, upgrades, and fault resolution.
* Deliver high standards of customer service, representing their company in a professional and approachable manner.
* Collaborate effectively with colleagues, demonstrating initiative and the ability to work under pressure when required.
* Clear and confident communication skills, both written and verbal.
* Flexibility to travel and occasionally work away from home.
* Excellent team player with the ability to also work independently.
Essential Experience & Skills
Looking for someone with proven experience in:
* CCTV installation and configuration.
* On-premises and hosted phone systems (Yeastar experience is a strong advantage).
* Audio-visual system installation and configuration.
* Structured cabling (Cat5/6/6a) including termination, testing, and fault-finding.
* Wi-Fi and networking knowledge (Unifi, TP-Link, Meraki, or equivalent).
* Router, switch, and firewall configuration (basic to intermediate).
* Microsoft 365 & Teams integration with telephony/UC platforms.
* Producing site surveys and technical documentation.
* Troubleshooting across multiple platforms with a methodical approach.
* Full Uk Driving License
Desirable (but not essential)
* Understanding of cloud-based UC solutions and VoIP protocols (SIP, RTP, etc.).
* Exposure to access control systems.
* Current CSCS/ECS card or equivalent.
What they offer
* Competitive salary (based on experience).
* Company van and fuel card.
* Overtime opportunities.
* Ongoing training and certification.
* The chance to work on exciting, varied projects across the UK.
* A supportive team and clear opportunities for career progression.
* Private Medical Scheme
* Company Pension
* Team Building/Social Events
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