Harvey Nichols is seeking a Sales Manager to lead our fashion floors in Leeds. A destination for modern luxury and cutting‑edge fashion, Harvey Nichols curates an edit of the world’s most iconic and emerging designers. This is your opportunity to inspire and lead a dynamic team in delivering an exceptional client experience, cultivating a customer‑centric, clientelling‑focused environment.
About the role
As our new Sales Manager, you’ll be the visible leader on the shop floor – empowering your team to deliver a 5* luxury experience at every touchpoint. You’ll set the tone for exceptional service, clientelling, and performance, ensuring your floor embodies the style, energy, and excellence that Harvey Nichols is known for.
Responsibilities
* Lead and motivate your team to consistently exceed sales, service, and clientelling targets
* Champion a culture of personalised service and luxury storytelling, ensuring every client feels seen, understood, and inspired
* Stay ahead of fashion trends, seasonal collections, and key designers to ensure your team delivers expert styling advice
* Collaborate closely with Brand Partners, Concession Managers, and Head Office teams to maximise performance and business opportunities
* Drive operational excellence, maintaining immaculate presentation and ensuring all security, health & safety, and store standards are met
* Identify and develop talent within your team, promoting continuous learning, growth, and succession planning
Is this you?
We’re looking for confident, inspiring leaders who thrive in a fast‑paced, fashion‑driven environment and are passionate about luxury retail and exceptional service.
* Do you have experience managing teams in a luxury retail environment?
* Do you have strong leadership skills with a proven record of driving sales and delivering results?
* Are you passionate about styling, trends and the world’s leading fashion brands?
* Do you know how to build lasting client relationships and elevate the customer experience?
* Are you commercially minded, strategic, and data‑driven in your approach?
If this sounds like you, we’d love to hear from you.
What’s next?
If you’re already picturing how you’ll lead your team and elevate our clients’ shopping experience – hit the “apply” button below to start your journey with us.
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