Job Duties
Minimum Qualifications
The PC Analyst/ Deputy Clerk, (Grade 9) is assigned operational responsibilities for all areas in the clerk’s office. This position will configure and troubleshoot PC software and hardware, perform assistance to users, and train users. You must also be committed to providing excellent customer service to a diverse population, enjoy working in a fast-paced office with tight deadlines in a results-oriented teamwork environment.
Essential Duties & Responsibilities –
Performs Deputy Clerk position duties including preparing detailed court documents in accordance with established guidelines, automated case management system data entry, scheduling matters for court, preparing correspondence, filing court documents, daily docket preparation and attending court sessions. Additional responsibilities include answering phones, assisting customers at the counter, accessing fines and costs, and receipting payments. Assists court employees with the routine use of all data systems, train court employees in the proper use of the PC, ensures security procedures are followed, responds to user needs regarding down time and maintenance, manages inventory of all hardware, software, and supplies, and notifies computer room of needed repairs. Troubleshoots network and equipment problems.
Additional Considerations
Must be able to multitask and assume additional responsibilities as assigned by management.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: Charlisa Clarke
Phone: No Calls
Email:
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.