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Deliver comprehensive components of a policy launch or cross-functional work product that are integrated into a larger project, creating meaningful impact in policy work with minimal assistance.
Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risks for our client. Assess emerging issues, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute most prioritized project work independently, leveraging team support as needed.
Role Responsibilities:
* Identify and recommend creative solutions to evolving policy problems independently.
* Address escalated issues promptly and triage as necessary.
* Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
* Anticipate challenges, identify trends, and develop strategies for ambiguous problems.
* Communicate knowledge within teams to support task execution.
* Build networks with key stakeholders to facilitate cross-team collaboration.
* Foster a respectful and inclusive work environment.
* Engage with external partners on policy issues, demonstrating thought leadership.
* Coordinate timelines, goals, and objectives for project components.
* Collaborate with technical and vendor teams to support policy launch and implementation.
* Understand the implications of policy and process changes on systems and enforcement.
* Demonstrate knowledge of policy development and implementation processes.
* Ensure policies are operationally feasible and adoptable by enforcement teams.
* Manage and implement global product policies with regional insights and cultural understanding.
* Develop and implement product policies with stakeholders and vendors, and manage investigations and inquiries from external parties.
* Identify and analyze policy issues affecting the business and users, assessing their impact.
* Resolve high-impact policy escalations across products with minimal guidance.
Skills & Experience:
* Effective communication skills in both written and oral formats, adaptable to different audiences and situations.
* Knowledge of online, international, and multilingual communities.
* Understanding of how to handle disruptive and unexpected events impacting stakeholders or the public.
* Proficiency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian) at a native-like level.
* Fundamentals of policies and product platform knowledge.
* Understanding of internet policy, legal, and regulatory frameworks.
* Experience with internet technologies, policy, and regulatory environments, including content moderation and online safety.
* Proficiency in both French and English languages.
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