The Opportunity
In Professional Development is a young and dynamic organisation delivering high-quality, engaging, and unique training and professional development solutions. Working with leading industry and academic partners such as the University of Chester, University of Derby and the Chartered Management Institute (CMI), we design and deliver innovative, market-led programmes and courses.
Our ethos is to challenge traditional learning by enabling professionals to access inclusive and transformational training. As an Event Coordinator, you will play a central role in delivering this mission by planning and facilitating our senior executive programmes and industry events — ensuring we exceed expectations, build lasting relationships, and deliver real value to our customers.
How you'll bring our values to life
* Customer Centric – You'll put delegates and clients at the heart of everything you do: listening, anticipating needs, and making sure every interaction leaves a positive, lasting impression.
* Commercial – You'll prepare and manage event budgets, source cost-effective solutions, and identify opportunities to improve efficiency and impact, ensuring our programmes remain sustainable and high quality.
* Committed – You'll take ownership of your events from planning through delivery, honouring every commitment and collaborating closely with colleagues, partners, and suppliers to maintain the highest standards.
Key responsibilities
* Manage our network of affiliate tutors and liaise with vendors to meet client needs.
* Coordinate and facilitate event delivery
* Work with delivery partners and suppliers to provide a seamless customer experience.
* Act as the main point of contact for delegates, coordinating all activity on event days.
* Monitor budgets, track key metrics, and seek opportunities for continuous improvement.
Location & Travel
This role will be based in the office in Appley Bridge, Wigan with the successful applicant working within the office, remotely or on-site at events in various locations across the UK.
Key components of the role
* Coordinating and facilitating all virtual training programmes and face to face events, acting as an ambassador for InPD at all training courses for both Open and Bespoke Programmes
* Taking a register of attendees at events, communicating with the clients to ensure smooth running of courses and answering any questions they may have relating to the course or the qualification
* Issuing joining instructions and feedback forms to attendees and reporting to senior management about the course delivery and/or feedback relating to tutor performance
* Having a good understanding of Zoom and Microsoft Teams in order to assist tutors on virtual programmes when and if required
* Ensuring clients are informed of the event status, acting as a key point of contact for the client ensuring that they are informed of the development of their in-house programmes
* Maintaining local client database, building and maintaining relationships with suppliers along with consulting with customers to determine objectives and requirements for events
* Acting as a key point of contact for all the client portfolio you will be requested to manage
* Budget planning and ensuring all invoices for the programmes are correct
* Maintaining awareness of current trends in event management and integrating into the operations team in a timely manner
* Building and maintaining relationships with the tutors, venue, printing and other vendor suppliers required
* Working closely with tutors and clients to improve the quality of our programmes as well as understanding the student's qualification journey, maintaining quality assurance records and feedback.
Relevant experience
* Experience in Event Management or Operations role (1 year minimum)
* Experience in the use of CRMs, implementing strategic and operational plans
* Experience of working within an administrative setting
* You will have worked in a fast paced, commercial and target driven environment
* Experience of managing and implementing budgets
* An undergraduate degree within Events and/or Business would be desirable but not essential
Additional information:
This role detail is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your Contract of Employment.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £23,850.00-£27,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* On-site gym
* On-site parking
* Sick pay
* Work from home
Work Location: Hybrid remote in Wigan WN6 9DB