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People services specialist

Upminster
Arcus FM
Service
Posted: 29 May
Offer description

Why Join Us


At Arcus FM, we place people at the heart of everything we do, and our People Team is central to building an inclusive, supportive, and high-performing culture as we continue to grow.

We’re looking for a People Services Specialist to join our team in Upminster, with a future move to Brentwood. During your probation period, you’ll be based full-time in the office, with the option to work 1–2 days from home once successfully completed.

In this role, you’ll act as the first point of contact for day-to-day HR queries, supporting both employees and managers and delivering a customer-focused service across the employee lifecycle. From onboarding through to leavers, as well as payroll support and policy compliance, you’ll play a key role in ensuring processes run smoothly and accurately.

This is a varied, hands-on opportunity, ideal for someone currently working in HR administration who is ready to take the next step in their career. You’ll also mentor the People Services Coordinator and contribute to key projects and continuous process improvements across the team.


What You'll Be Doing


What you'll be doing:

1. Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
2. Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
3. Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
4. Support payroll by ensuring accurate data processing and responding to payroll-related queries
5. Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
6. Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation
7. Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
8. Act as a subject matter expert on Right to Work checks and DBS administration
9. Champion process improvement, support HR system usage, and deliver training where needed

What We're Looking For


What we’re looking for:

10. CIPD Level 3 qualified (minimum)
11. Previous experience in a busy HR or People Team
12. Excellent attention to detail and organisational skills
13. Strong interpersonal and written communication skills
14. Comfortable handling sensitive, confidential information
15. Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
16. Proactive, adaptable, and ready to support change
17. Knowledge of UK employment law and payroll processes is a big plus

Why join Arcus:

We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:

18. Competitive salary – Circa £35,000 per annum
19. 25 days annual leave, plus bank holidays
20. Annual bonus (up to 4%) - subject to performance
21. Matched pension contributions (5–6%)
22. Life assurance
23. Access to our industry-leading training academy
24. Discounts, vouchers, and financial aid programs

Ready to take the next step:

If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.


Requisition ID

2026-8821

What you'll be doing:

25. Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
26. Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
27. Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
28. Support payroll by ensuring accurate data processing and responding to payroll-related queries
29. Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
30. Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation
31. Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
32. Act as a subject matter expert on Right to Work checks and DBS administration
33. Champion process improvement, support HR system usage, and deliver training where needed

What we’re looking for:

34. CIPD Level 3 qualified (minimum)
35. Previous experience in a busy HR or People Team
36. Excellent attention to detail and organisational skills
37. Strong interpersonal and written communication skills
38. Comfortable handling sensitive, confidential information
39. Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
40. Proactive, adaptable, and ready to support change
41. Knowledge of UK employment law and payroll processes is a big plus

Why join Arcus:

We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:

42. Competitive salary – Circa £35,000 per annum
43. 25 days annual leave, plus bank holidays
44. Annual bonus (up to 4%) - subject to performance
45. Matched pension contributions (5–6%)
46. Life assurance
47. Access to our industry-leading training academy
48. Discounts, vouchers, and financial aid programs

Ready to take the next step:

If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.

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