Davies Turner has an exciting opportunity for a Customer Relationship Operator to join their Freight Forwarding team in Avonmouth, Bristol.
Location: Bristol BS11 8DT
Salary: £24,000+ per annum dependent on experience PLUS benefits
Hours: 09:00 - 17:30 Monday to Friday
About Davies Turner Group
Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.
Customer Relationship Operator - The Role
We are looking for someone to join our fast-growing Road Freight / Ocean Freight export departments as a Customer Relationship Operator. This varied role involves working closely with our customers to manage all aspects of their road and/or ocean exports. This ranges from issuing quotes, arranging shipments, managing the customs clearance process and everything else through to ensuring the customer receives their shipments on time.
You will build close working relationships with customers, overseas partners as well as internal teams, so good communication skills are key in this role. Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner. Prior experience in Road Transport or Ocean Freight (and/or Exports) is required along with working in a fast-paced office environment.
Qualifications and Experience
* Experience of working in a customer service environment (face to face/over the phone)
* Experience in Road Freight, Ocean Freight and/or Exports
* Excellent attention to detail & problem solving skills
* Excellent computer skills
* Interested in movement of goods/freight
In addition, you'll also need the right to work in the UK - we are not able to sponsor work permits.
Benefits
* Up to 25 days holidays plus Bank Holidays
* Life cover
* Profit related pay
* Defined contribution pension scheme
* Discounted store/shopping benefit scheme
* Private healthcare
* Car parking
* Employee Assistance Programme
* Training and upskilling opportunities
* Some benefits are subject to a qualifying period
We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company.
To apply for this exciting Customer Relationship Operator role, please click ‘Apply' now.
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