Job title: Admin Assistant Are you looking for a new office-based opportunity or career? Are you looking to work with a fantastic team of people within a fun dynamic atmosphere? Are you keen to be part of an expanding business with the potential for progression? Are you looking to develop or start a career within the automotive or motor insurance industry? We are based in Uxbridge, with great public transport links to and from London nearby! If the answer to these questions is yes, then we are keen to hear from you as we actively recruit for a new role within our business – no previous experience within motor claims or insurance is necessary! We are a well-established and expanding Accident Management Company and we look to provide our clients with replacement vehicles following a non-fault accident. We are currently looking for a motivated, hard-working and friendly individual to join our Admin Team. Our admin assistants will have a range of daily tasks to complete. We offer a role that allows you to build transferable skills and we encourage personal development alongside working in a fun and sociable office. Main responsibilities of the role: Supporting the business with customer enquiries. Awareness of our insurance policy and stipulations surrounding this. Following up with clients to ensure required documents and paperwork have been submitted and are in line with our insurance policy. Notifying the other drivers' insurers of the claim within set deadlines. Making enquiries with other parties involved in the accident, such as witnesses. Insurers, and other drivers, as well as obtaining CCTV footage and dashcam. Setting up meeting rooms for guests and/or interviews. Obtaining and recording invoices accurately on the system in a timely manner and communicating with recovery agents. Liaising with panel solicitors for Personal Injury claims in order to obtain relevant updates. Ensuring the ordering of office supplies are done in a timely manner – such as stationary/kitchen supplies. Helping the business with overflow calls during busy periods. To liaise with repairers and repair networks in order to obtain estimates for repairs and booking in dates. Desirable and skills: Experience with administration or customer service is a bonus, but not essential! Strong verbal and written communication skills. Team player who can also work independently. Strong attention to detail. Excellent organisational and time management skills. Good knowledge of Microsoft office software. Trustworthy and reliable individual, with a strong work ethic. Ability to work in a fast paced environment and use initiate to problem solve & willing to go the extra mile! An individual who is enthusiastic and outgoing, with a drive for success! Working hours: Monday – Friday either 8:00-4:30pm OR 9:30-6pm on a rotational basis. Experience : Previous experience in a similar role is preferable but not essential as we offer on the job training, and this can be a great opportunity for those looking to develop their administrative skills or develop within a company that is expanding. Additional benefits: We offer 25 days holiday (plus Bank Holidays) with the ability to buy additional days. We have a workplace pension scheme in which Markerstudy will contribute up to 5% when you do the same. Health and wellbeing support including a Healthcare Cash Plan Life assurance 4x annual salary Company online portal offering a whole host of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more. Structured training and development opportunities Rewards scheme Various social activities such as the races, an annual summer and Christmas party. A monthly staff meeting with the whole office, including a recognition programme and a game! A monthly team meeting for business updates, to celebrate achievements within the team & a prize for the Star of the Month as nominated by your colleagues! This is a fantastic role based in an award-winning company so if you feel you have the right skills, drive and enthusiasm, please apply today!