Airside Ramp Team Leader – Newcastle Airport
Swissport, Newcastle upon Tyne, England, United Kingdom
Pay: £15.44 per hour
Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join us!
Responsibilities
* Supervise/allocate tasks including reporting absences and overtime.
* Plan and deploy resources to ensure rosters meet customer and operational requirements.
* Develop an open feedback culture by managing the performance of employees and ensuring workplace standards are maintained.
* Ensure compliance with all Swissport corporate safety and security procedures to meet/exceed regulatory standards.
* Maintain up-to-date manuals and documentation as required.
* Build and maintain relationships with customers and Airport Authorities.
* Encourage consistency and collaboration by ensuring clear communication at all levels. This includes staff briefings, shift handover meetings, one-to-ones, and completion of relevant reports.
* Ensure compliance with Swissport SOPs and policies.
* Ensure maximum efficiency in the operation of inbound and outbound flights.
* Resolve conflict and irregularities and take appropriate action.
* Responsible for maintenance of assigned equipment and materials.
* Contribute/assist with local emergency plans.
* Other duties as assigned.
Qualifications and Competencies
* Flexible to work a variety of shifts (days, evenings, nights, weekends, public holidays).
* Ability to speak and understand English.
* Ability to travel to the airport when public transport is not available.
* Ability to follow processes and procedures, applying a flexible approach when required.
* Willingness to work in inclement weather.
* Able to work in a manual environment and lift up to 32 kg throughout a shift if required.
* Able to work as part of a team in a challenging environment.
* Previous experience working in an aviation environment (desired).
* Experience leading teams.
* Excellent organisational and planning skills.
* Excellent oral and written communication skills.
* Proficiency in Microsoft Office.
* Full driving licence.
Career Progression
* Satisfactory completion of three years continuous service typically.
* Attainment of competency in all basic, intermediate and advanced tasks and duties.
* Understanding and acceptance of additional duties and responsibilities associated with seniority of this role.
* Demonstrating competent supervisory skills and/or attending relevant supervisory skills course(s).
* Further progression/promotion – subject to successful application to job vacancies arising.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Airlines and Aviation
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