Planner / Scheduler – Property Maintenance (Helpdesk / Coordination Role)
Company: LPC Maintenance Ltd
Location: North London (NW7)
Salary: £25,000 – £30,000 per year (depending on experience)
Job Type: Full-time (Part-time considered)
Hours: Monday to Friday
Work Location: On-site
About LPC Maintenance Ltd
Established in 1995, LPC Maintenance Ltd is a trusted property maintenance company operating across Greater London. With a team of over 50 engineers, we provide reactive and planned maintenance services to landlords, housing associations, and commercial clients. Due to continued growth, we are looking for a motivated Planner / Scheduler to join our operations team in North London.
The Role
As a Planner / Scheduler, you will play a key role in coordinating maintenance works and ensuring the smooth day-to-day operation of our service. You will be responsible for scheduling engineers, liaising with clients, and maintaining accurate job records.
Key Responsibilities
* Plan, schedule, and allocate maintenance jobs to engineers across London
* Liaise with landlords, tenants, and housing associations regarding repairs and servicing
* Manage inbound calls, emails, and portal enquiries
* MonItor job progress and review engineer reports and photographs
* Update internal systems with accurate notes and job information
* Provide administrative support to the operations team
* Keep clients and internal teams informed of job updates
About You
* You will be organised, proactive, and comfortable working in a fast-paced office environment.
Essential Skills and Experience
* Previous experience in scheduling, coordination, property maintenance, or helpdesk administration
* Strong communication and organisational skills
* Confident using Microsoft Outlook, Excel, and Word
* Ability to multitask and work calmly under pressure
* Good written and spoken English
* Reliable and a strong team player
What We Offer
* Competitive salary of £25,000–£30,000 per year (DOE)
* Monday to Friday working hours (no weekends)
* Friendly and supportive office environment
* Team lunches when targets are achieved
* Monthly team social events
* Employee discounts on maintenance and repair services
* Casual dress code
* Modern, well-equipped office
* Opportunities for career development and progression
Location
The Ridgeway, Millbrook Park, London NW7 1RP. Applicants must be able to reliably commute or be willing to relocate before starting work.
How to Apply
If you are organised, professional, and enjoy coordinating people and processes, we would love to hear from you. Please complete the short pre-screening questions as part of your application. Shortlisted candidates will be contacted to arrange an interview.
Additional Information
* Right to work in the United Kingdom is required.
* Work location: In person