Store Manager – Costa
Pay: £30k to £34k per annum, Hours: 40 hours per week
Location: Lymm Services, M6 J20A, Cliff Lane, Lymm WA13 0SP
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager
* Annual bonus up to £7,800 pa
* Up to £400 reward for every successful refer‑a‑friend recruited
* Up to 60% colleague discount for you, family and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity and life assurance
* Fabulous development opportunities including funded qualifications leading to the next step in your career being a Site Operations Manager
What You Will Be Doing As a Store Manager
* Ensure that the Costa unit achieves, as a minimum, the financial targets agreed, budget and P&L
* Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
* Adhering to and ensuring delivery of brand standards
* Overall responsibility for driving consistent high‑quality customer service and sales
* Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need
* A proven track record in managing and leading teams in a high‑volume, retail or catering brand environment
* Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost‑saving initiatives
* An ability to build strong and positive relationships with stakeholders
* Previous experience motivating and increasing the performance of your team with mentoring, training and succession planning
* Ability to remain calm under pressure in a pressurised environment
Whether you are an assistant general manager, deputy manager or already a manager in retail, catering or hospitality, we want to hear from you.
We offer flexible working arrangements, including full or part‑time hours, and wherever we can compress or a fixed shift pattern to support your work‑life balance.
Internal Note
* Internally, this role is called Department Manager
* Annual bonus of up to 20%, final value subject to location and performance
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