Posted: 21h ago
The role
DescriptionAbout the Role
In this role, you’ll support the smooth export of products from the UK to the ROI, EU and wider international markets. You’ll coordinate the documentation required for shipments that need Export Health Certificates (official paperwork required for certain exported goods).
Working closely with suppliers and internal teams, you’ll gather and chase key information to ensure export paperwork is accurate, complete and submitted on time. Your work will help keep shipments moving and prevent delays at the border.
You’ll also keep the Export Compliance Manager and Supply Chain teams updated on progress, ensuring everyone has clear visibility of timelines and any risks. This is a fast-paced, detail-focused role where your organisation and communication skills will make a real impact.
This role would suit someone with strong administrative experience who enjoys working in a fast-paced, detail-focused environment.
What you’ll be doing
Coordinating export certification processes to ensure the timely movement of goods from the UK to international marketsGathering key information from internal teams and suppliers to ensure all export documentation is accurate and completeProactively communicating with suppliers to obtain required documents (e.g. attestations, approval numbers, import certificates and processing confirmations) on time and in fullTracking progress and providing regular updates to the Export Compliance Manager to ensure alignment on timelines and prioritiesSupporting liaison with Official Veterinarians and relevant regulatory bodies to ensure certifications are completed to scheduleBuilding strong, collaborative relationships with suppliers and internal stakeholders to keep processes running smoothlyAdapting quickly to changing requirements, managing multiple priorities in a fast-paced environmentWhat success looks like
Export documentation completed on time with no shipment delaysZero border issues due to incorrect or incomplete certificationHigh-quality, accurate information received from suppliers first time, reducing rework and delaysWhat we’re looking for
Experience in a similar role is beneficial, but not essential. We’re open to candidates with strong administrative experienceExcellent attention to detail, with the ability to work accurately across high volumes of informationStrong organisational skills, with the ability to prioritise and manage multiple tasks effectivelyConfident communication skills, both written and verbal, with the ability to work with a range of stakeholders and suppliersProactive and self-motivated, with a willingness to take ownership and see tasks through to completionComfortable working in a fast-paced environment and meeting deadlinesGood IT skills, including experience using systems and online portalsWhat you’ll bring
A proactive mindset, taking ownership of your work and consistently looking for ways to improve performanceA strong focus on delivery, with the ability to work at pace and stay focused under pressureA collaborative approach, building strong working relationships across teamsA positive, can-do attitude, with a willingness to support colleagues and contribute to a strong team environmentOpenness to feedback, using it to continuously develop and improve both individual and team performanceSelf-awareness and professionalism, understanding how your approach impacts othersThe ability to influence and engage others, building trust and effective relationships across teamsWhy Iceland?
Our values matter and we’re proud of the culture we’ve built - one that’s fast-paced, supportive and focused on doing the right thing for our customers.
We’re committed to supporting your career growth and development, offering opportunities to learn, develop and make a real impact in a role where your work directly supports the movement of goods across international markets.
We’re looking for someone who:
Takes pride in their work and represents the brand positivelyPuts the customer at the heart of what they doBrings energy, pace and a sense of urgencyMaintains a positive outlook, even when challenges ariseIs always looking for ways to improve and challenge the status quoWhat you'll get from us
A competitive salary with a comprehensive benefits package25 days holiday plus 8 bank holidaysEmployee discounts, including 15% store discount and 30% Club Individual restaurant discountCharity fundraising eventsLong service awardsReward and recognitionPlus, a range of additional benefits to support your wellbeing
