Bartender - Hook, Hampshire Overview: To ensure the highest standards of guest service and care are maintained at all times within the Lounge & Bar. Key Responsibilities: Ensure that the bar areas are correctly prepared for service. To serve all beverages to the required standards and to ensure such service is friendly and efficient. To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards. Assistant the Lounge and Terrace with food orders and ensure a smooth running of service. To have a good knowledge of the history, services and facilities of the hotel and to ensure all members of staff have likewise. Efficient and satisfactory handling of customer complaints, and avoidance of these complaints by maintaining consistent, excellent, attentive and timely customer service. At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.