Job Introduction
Are you passionate about logistics and operational excellence? We are seeking a proactive and solution-oriented Fulfilment Planner to play a pivotal role in the efficient and cost-effective distribution of Aircrete & Aggregate Blocks. In this dynamic position, you will manage in-day issues, liaise with drivers, and protect vehicle utilisation to ensure our business meets customer requirements and optimises its logistical capabilities. You’ll be at the heart of our operations, resolving queries and incidents, managing drivers in real-time, and building strong relationships with a wide range of stakeholders—including hauliers, customers, sales, transport, and operational teams
Key Responsibilities
1. Maximise daily transport efficiency and fleet utilization
2. Respond quickly to disruptions, maintaining service levels
3. Communicate programme changes to stakeholders and planners
4. Work with hauliers, drivers, customers, and internal teams to resolve issues
5. Log and analyse incidents to prevent repeat occurrences
6. Support logistics strategies and continuous improvement initiatives
7. Ensure compliance with transport legislation and safety standards
What You’ll Bring
8. A proactive, solution-focused mindset
9. Strong organisational and communication skills
10. Ability to build relationships with drivers and internal teams
11. Calm under pressure, with a customer-first approach
12. Analytical thinking and adaptability in a fast-paced environment
13. Commitment to continuous improvement and teamwork
Core Competencies
14. Problem-solving and decision-making
15. Stakeholder communication and issue resolution
16. Planning and scheduling awareness
17. Operational and customer service understanding
18. Data-driven performance improvement
19. Safety and compliance focus
Experience & Background
20. Experience resolving operational challenges across teams
21. Background in distribution, customer service, or transport planning
22. Familiarity with scheduling tools and data-led decision-making
23. Proven collaboration and delivery in fast-paced environments
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
24. Bonus scheme
25. Enhanced holiday entitlement
26. Contributory pension scheme
27. Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
28. Access to our Employee Assistance helpline for free and confidential advice
29. Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
30. Training and development opportunities