A fast-growing, innovative FinTech is looking for a Senior IT Engineer to join their Manchester HQ and support their global operations. Technology sits at the heart of this business. It underpins everything they do. This is a hands‑on, operationally critical role where you will become the backbone of IT for a close‑knit user base of under 100 people worldwide.
You will be a self‑starter who is happy to roll up your sleeves and get stuck in. The role spans 1st to 3rd line support, with roughly 80% BAU and 20% project work. It is perfect for someone who enjoys variety, ownership, and visible impact in a scaling environment.
What you will be doing
* Delivering 1st–3rd line support across a global user base
* Acting as the operational go‑to for IT queries and escalations
* Supporting and maintaining Microsoft 365, Entra ID, Windows 10/11, Cisco Meraki and mobile devices
* Managing onboarding and off‑boarding processes end to end
* Supporting Salesforce, the backbone CRM platform for the business
* Driving security best practice, vulnerability remediation and compliance initiatives
* Contributing to global IT projects, rollouts and improvements
What they are looking for
* 3+ years in IT support or engineering roles
* Strong experience across cloud environments, ideally Azure
* Comfortable owning issues and working independently
* Cyber security awareness or formal training would be a bonus
* IT certifications are welcomed
* Salesforce experience highly advantageous
* Bonus potential up to 15%
* Ongoing training and development support, including cyber security accreditation
* Additional perks and benefits aligned to a growing FinTech environment
If you are not yet cyber security accredited but keen to develop in that direction, the business will actively support training and progression. They value growth and will invest in the right person.
This is an opportunity to join a forward‑thinking FinTech with global reach. You will have visibility, responsibility, and the chance to shape how IT evolves as the company scales.
Mirai believes in the power of diversity and the importance of inclusive culture. We welcome applications from individuals of all backgrounds and perspectives, knowing that diverse teams drive stronger innovation.
If you like autonomy, impact, and being trusted to get on with it, this one is worth a conversation.
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