General Manager- Manchester (New Opening)Join to apply for the General Manager- Manchester (New Opening) role at Soho House & CoGeneral Manager- Manchester (New Opening)Join to apply for the General Manager- Manchester (New Opening) role at Soho House & CoTeam meal whilst on shift prepared by our chefs50% Team discount on Food & Drink, 7 days a weekTeam Room Rates; Any Bedroom, Any House, $100 a nightHealth Cash Plan (option to add children)Dental Plan (option to add children)Birthday Day OffDiscount on Cowshed products and Soho Home (up to 50%)Free Counselling SessionsCookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyExclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much moreSoho House ManchesterLocated in the St John’s area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members’ restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.What's in it for you?Weekly PayTeam meal whilst on shift prepared by our chefsSoho Friends Membership50% Team discount on Food & Drink, 7 days a weekTeam Room Rates; Any Bedroom, Any House, $100 a nightHealth Cash Plan (option to add children)Dental Plan (option to add children)Birthday Day OffDiscount on Cowshed products and Soho Home (up to 50%)Free Counselling SessionsCookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyExclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much moreSoho House ManchesterLocated in the St John’s area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members’ restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor.The Role…The General Manager at Soho House will ensure that Soho House provides a warm, safe, secure, inclusive and transparent environment for all members, guests and team members at all times. The General Manager is ultimately responsible for the day to day running of the business, financial performance and member satisfaction, however the role is multi-faceted. The role requires the ability to demonstrate a professional approach, working with a range of managers both within the site as well as support teams including finance, people, membership and health and safety.Main Duties…Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and ValuesImplementing, overseeing and understanding the commercial viability of your businessEffective hands-on day to day management and problem solving both front and back of house operationsPerformance standardsEnsuring all products delivered to members and guests are in line with the company specification. Highlighting and overseeing proactive training for all team members to ensure consistencyDemonstrating a commercial ability and awareness to both maximize and celebrate annual eventsWork with HOD’s to ensure departmental budgets are met consistentlyEnsure that all departments rotas are forecasted, costed and published in line with the company standardsTo aim, achieve and maintain minimum 90% mystery shopper score in all departmentsEnsure retention of team members in line with company standardsManagement Expectations And AccountabilitiesResponsibility for feedback, training and development of all managers working at the site.Ensure that the site meets 100% completion yearly for annual reviewsEmbody, display and proactively drive the companies Pillars and ValuesEnsure that company policies and standards are maintained consistently by everyone working at the siteEnsure that any behaviour from either guests or team members that are not in line with the Soho House Pledge are called out and relevant follow up takes placeScope of authoritySenior managers are key in driving products within their respective departments, both new and existing. The General Manager is ultimately responsible for; including and not limited to: food and beverage, accommodation, gym, events, spa and cinema within their site. As the General Manager there is an ultimate responsibility for consistency of deliverables for all products and servicesWork cohesively with the Head of Operations or Operations Director and support teams on a range of projects and ensuring the ultimate completion for their site.Ensure all team members are fully versed and display the expected behaviours to maintain an inclusive environmentWork with local People teams and the Diversity & Inclusion team to ensure the site is delivering and maintaining the Soho House PledgeWhat We Are Looking For...Up to 3-5 years’ experience in a busy hospitality venue within a General Management capacityInnovator and influencer with previous experience managing F&B operationsExcellent interpersonal skills and ability to build relationships (internal and external)Strong attention to detailsExcellent customer serviceFluent in EnglishOrganised and reliableAbility to work and maximize relationships within a diverse teamComputer literacy within Opera, Micros and Adaco advantageousFull understanding of local authority requirementsPersonal license holderSIA knowledge, understanding and experiencePhysical RequirementsMust be able to seize, grasp, turn and hold objects by handAble to work on your feet for at least 8 hoursOccasionally kneel, bend, crouch and climb as requiredExpected Working Hours For a General ManagerVarying shift times across the seven days, to include working evenings, weekends, opens & closesSeniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Soho House & Co by 2xSign in to set job alerts for “General Manager” roles.Greater Manchester, England, United Kingdom 2 months agoWilmslow, England, United Kingdom 21 hours agoManchester, England, United Kingdom 3 weeks agoManchester Area, United Kingdom 2 weeks agoKnutsford, England, United Kingdom 6 days agoManchester, England, United Kingdom 1 week agoManchester, England, United Kingdom 5 days agoOldham, England, United Kingdom 22 hours agoRegional Vice President, Enterprise SalesManchester, England, United Kingdom 1 day agoWarrington, England, United Kingdom 2 weeks agoWarrington, England, United Kingdom 2 weeks agoSenior Director, Pershing EMEA Head of EngineeringGreater Manchester, England, United Kingdom 2 weeks agoVice President, Sanctions Screening Operations – Training & Controls Improvements LeadGreater Manchester, England, United Kingdom 2 months agoManchester, England, United Kingdom 1 week agoOffice of the General Counsel Senior Manager – ComplianceManchester, England, United Kingdom 2 weeks agoManchester, England, United Kingdom 4 weeks agoManchester, England, United Kingdom 22 hours agoManchester, England, United Kingdom 1 week agoMacclesfield, England, United Kingdom 20 hours agoInternational Treasury Capital Management Vice President (Investment Management Firms)Greater Manchester, England, United Kingdom 2 weeks agoMacclesfield, England, United Kingdom 2 hours agoManchester, England, United Kingdom 2 weeks agoGreater Manchester, England, United Kingdom 2 weeks agoGreater Manchester, England, United Kingdom 1 week agoManchester Area, United Kingdom 1 week agoWilmslow, England, United Kingdom 22 hours agoManchester, England, United Kingdom 6 days agoManchester Area, United Kingdom 2 weeks agoManchester, England, United Kingdom 3 weeks agoWe’re unlocking community knowledge in a new way. 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