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Strategic change lead

Bolton
North West Ambulance Service NHS Trust
€100,000 - €125,000 a year
Posted: 12h ago
Offer description

Site 30 Urgent & Emergency Care Transformation Town Bolton Salary £55,690 - £62,682 per annum Salary period Yearly Closing 24/06/2025 23:59

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.


Job overview

An exciting opportunity has arisen for an experienced Strategic Change Lead to work within the Strategy & Planning Team at North West Ambulance Service. Reporting to the Strategy & Planning Senior Lead, the post holder will be responsible for the design and development of strategic workstreams within NWAS. The postholder will act as a strategic business partner and work with stakeholders across the organisation to NWAS has clear, measurable change workstreams that deliver our strategic aims and objectives. The post holder will be expected to utilise specialist change management skills to ensure strategic change is effectively planned.


Main duties of the job

The post is considered a senior leadership role within NWAS, therefore the post holder must be able to demonstrate extensive experience of strategic thinking and change management. As part of our leadership population, you will be required to promote and role model our Be Think Do leadership philosophy, ensuring that you support team members by being the best leaders we can be for ourselves and each other.

There is an expectation that the post holder will work flexibly across the Strategy & Planning team to support the delivery of organisational priorities and objectives.

The post-holder will be based at NWAS’ Trust headquarters, Ladybridge Hall in Bolton, however all members of the team are expected to adopt an agile working approach which comprises a mix of home and office working.


Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.


Detailed job description and main responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Recruitment process will include an assessment centre and an interview. Both will be held on the 16th July 2025 please make sure you are available on this date if your application is successfully shortlisted.


Person specification


Qualifications

* Educated to Master’s Degree level in a relevant subject or be able to demonstrate significant equivalent relevant experience.
* Specialist transformation, service development, change management or quality improvement knowledge and experience.
* MSP Qualified or equivalent experience


Skills

* Able to communicate effectively both verbally and in writing with staff at all levels in technical and non- technical subjects, which may be sensitive/ contentious.
* Exceptional presentation skills.
* Able to write clear and concise technical reports.
* Strong, evidenced negotiation and influencing skills.
* Competent user of IT systems and mainstream Microsoft Office applications.
* Demonstrable ability to think analytically
* Able to work as part of a team or under own initiative.
* Ability to work to tight deadlines with flexible working arrangements and ability to respond to unscheduled tasks.
* Possess self-confidence, enthusiasm, motivation, tact and diplomacy.
* Excellent interpersonal skills.
* Able to relate to a wide range of staff and colleagues
* Capable of working under pressure.


Knowledge

* Expert working knowledge of change management methodologies
* Awareness of requirements of multi-agency working.
* Understanding of Data Protection and confidentiality.
* Familiarity with current initiatives, directions and developments within the NHS.
* Experience of working within the Commissioning or Provider landscape and system wide initiatives/transformations
* Appreciation of organisational and system wide change
* Previous strategy implementation and delivery experience in a complex environment.
* Experience of identifying, interpreting and documenting new requirements.
* Experience of managing large-scale or complex projects of transformation with budget and resource allocation.
* Experience of working with stakeholders – external and internal.
* Experience of working with, influencing and supporting clinicians in the management of change
* Extensive experience of managing change in the Public Sector
* Experience working within the NHS or Local Authority.


Other

* Flexibility on work location and travel to meet the requirements of the post.
* Full valid EU driving licence, and access to own vehicle in order to travel to work related functions across the region.

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)

Reference checks - Thiswill cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made. Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations. Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1 st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.


Employer certification / accreditation badges

Name Lynsey Bowker Job title Deputy Head of Strategy, Planning & Transformation Email address lynsey.bowker@nwas.nhs.uk

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