An opportunity has arisen for Band 2 Receptionist / Admin clerks to join the busy teams in outpatients. The posts are to cover reception, prepare notes, and book appointments for clinics. We are looking for enthusiastic, committed, motivated individuals with excellent communication skills.
The hours are 7.30am - 7.30pm, Monday to Saturday on a rota basis; therefore, flexibility is required to cover hours anywhere within these times.
The posts are based at one hospital site, but the post holder may be required to work at any of our 4 sites if the service needs arise. Responsibilities include working on a reception desk within 12 departments on a rota basis, arriving patients for clinics, checking demographics, preparing clinic notes, handling patient-facing and telephone queries, responding to emails, booking appointments, and performing general admin duties such as filing.
University Hospitals Birmingham NHS Foundation Trust fosters an inclusive culture where everyone feels they belong, can thrive, and is valued. We aim to develop compassionate and culturally competent leaders, uphold our values, and create a welcoming workplace that celebrates diversity. We are committed to supporting staff with disabilities or long-term health conditions by making reasonable adjustments to enable them to perform their roles effectively.
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