Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we’re aiming even higher.
It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have, this means reaching more people, increasing our social impact and providing more progression opportunities for our team.
We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant.
By delivering the highest-quality service, continuously championing our values and going above and beyond to succeed, we can achieve our growth mission and make the UK safer, one home at a time.
Ranked in the top 25 best service companies to work for in the UK, we now have an opportunity for a Sales Account Manager working within our Delivery team.
Key aspects of the role
* Take full ownership of a portfolio of service and remedial clients, including height safety contracts.
* Follow up on remedial quotes issued by the engineering/service teams and convert them into active workstreams.
* Engage directly with clients post-service visit to review findings, explain remedial recommendations, and support decision-making.
* Build strong client relationships to ensure repeat business and long-term satisfaction.
* Monitor and manage the pipeline of remedial works, using insight to forecast and drive sales activity.
* Identify upsell and cross-sell opportunities across Harmony’s full service offering.
* Liaise with engineers, planners, and operations teams to ensure smooth handover and delivery of remedial works.
Key Requirements
* Proven experience in an account management or service sales role, ideally within fire safety, M&E, facilities management, or construction.
* Ability to interpret service reports and remedial scopes and articulate them clearly to clients.
* Strong follow-up discipline – you don’t just send quotes, you close the deal.
* Consultative sales approach – able to listen, advise, and offer tailored solutions.
* Commercial awareness – understanding the business impact of remedial works.
* Organised, detail-oriented, and confident working with multiple accounts simultaneously.
* Collaborative mindset – works well across service, technical, and planning teams.
What we look for in our people
Firstly, we embrace the value of Athletes Grit. This means having an unwavering determination and never giving up, even in the face of challenges. We encourage our team members to go the extra mile, constantly pushing themselves beyond their limits to achieve success.
Next, we believe in the value of Captains Duty. Acting like a leader and taking responsibility is crucial to our company culture. We expect all team members to demonstrate a sense of duty, keeping their promises and fulfilling their commitments.
Lastly, we foster a Fun Loving Heart. We aim to create a positive and enjoyable work environment by encouraging genuine care and good company among our employees. This translates to spreading positive energy, supporting one another, and finding joy in the work we do.
By understanding and embodying these values, you will not only contribute to our company's success but also thrive personally and professionally.
Why work for Harmony Fire
At Harmony Fire, we are committed to providing:
* A collaborative and supportive environment in which you can grow and develop your career
* The tools and opportunity to do work you can be proud of
* A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
* Bespoke Personal Development Plan for every employee
* Ongoing training, coaching and mentoring
* Spacious and modern workspaces with state of the art facilities
Benefits:
* Lunch, snacks and refreshments all provided, including fresh fruit and ‘Take Away Friday’
* Unlimited holiday provision
* Bonus, all Harmony Fire employees are included in a bonus scheme with the opportunity to earn up to 50% of annual salary
* Team socialising budget for all employees
* Family friendly policies including enhanced Maternity and Paternity
* Cycle to work scheme
* Reward and Recognition scheme – European mini-breaks on offer
* Two company events each year
* Auto-enrolment pension scheme
Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.
We want everyone who works with us to feel valued and to make a difference.
Are you ready to join us?
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