Overview
Department: IT Support
Employment Type: Permanent - Full Time
Location: Romford
Reporting To: Service Delivery Manager
Compensation: £26,000 - £27,500 / year
Are you looking to take the next step in your IT career? We’re looking for a motivated Junior IT Support Field Engineer to join our IT team at Moore Kingston Smith. This is a fantastic entry-level role for someone with 1–2 years of IT support experience who is ready to build their skills in a dynamic professional services environment. Romford (base) with travel to Redhill, St Albans, West End, Heathrow and Godalming offices.
Responsibilities
* Providing on-site IT support for desktops, laptops, mobile devices and printers
* Supporting office tech including workstations and meeting room equipment
* Assisting with onboarding and offboarding of staff
* Travelling between offices to deliver field support and ensure smooth operations
* Helping colleagues with IT projects and wider team initiatives
Qualifications
* 1–2 years’ experience in IT support or service desk
* Knowledge of Windows 11, Microsoft 365, and desktop/laptop setup
* Strong troubleshooting skills and a proactive approach
* Good communicator, confident working with different teams
* Full UK driving licence (own car preferred)
* Experience in professional services (finance, legal, consulting) is a plus
Why join us?
At Moore Kingston Smith, you’ll be part of a supportive IT team where no two days are the same. You’ll gain valuable hands-on experience across multiple offices, with clear opportunities to grow your career.
* Salary: Transparent pay framework & twice a year promotion opportunities to recognise your contributions and performance.
* Generous Annual Leave: 25 days plus three days off at Christmas (with a buy/sell option)
* Flexible Working: A hybrid working policy that prioritises your well-being and flexibility.
* Comprehensive Wellbeing Support: Health Cash Plan, Digicare+, Employee Assistance Programme, life and critical illness cover + more!
* A flexible benefits scheme – from gym memberships and retail discounts to tech and pet insurance.
* Professional Subscriptions: We invest in your growth and development.
* A culture that values inclusion, professional growth, and making a positive impact.
Interested? Download the full job description and apply asap. We look forward to receiving your application.
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