The Grand Hotel Leicester by the Unlimited Collection is seeking a charmingand engaging Receptionistwith a passion for service excellence. You will report to theAssistant Front Office Manager, working towards providing our guests with memorable experiences of the city.
The Receptionist will be responsible for:
* Giving our guests a memorable welcome and lasting impression
* Providing exceptional service by demonstrating full knowledge of our products, services and facilities
* Ensuring that the daily task list is completed effectively
* Working collaboratively with your colleagues to deliver captivating experiences
* Taking initiative in accommodating our guests needs in a resourceful manner
To be successful in the role ofReceptionist, we require:
* Excellent guest engagement skills
* An ability to bring the guest experience to life throughout the hotel
* Willingness to learn and work with IT systems quickly
* The ability to communicate and organize yourself in line with different guest expectations
* A good command of English is essential, a second language is advantageous
Working with us provides the following benefits toyou:
* Genuine career opportunities within our business
* Valuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunities
About Us
The Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott's award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
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