Oxford Ionics, now part of IonQ, is pioneering the next generation of quantum computing. Using our world‑leading trapped‑ion technology, we’re building the most powerful, accurate and reliable quantum systems to tackle problems that today’s supercomputers cannot solve. Joining Oxford Ionics means becoming part of a global IonQ team that is transforming the future of quantum technology—faster, at scale, and with real‑world impact.
We are looking for a Senior Manager, System Operations, to join our System Operations team at IonQ. In this role, you will lead the team that keeps our quantum computers running reliably for customers worldwide, while improving resilience, performance, throughput and efficiency across the fleet. You will contribute to the mission of ensuring smooth operation, deployment and continuous improvement of our commercial quantum systems, and shape the operational processes, tools and systems that support our work.
What You’ll Be Doing
You will work on leading a team of Operating Physicists, supporting the delivery of reliable fleet operations, system deployments, operational readiness and continuous system improvement.
Key Responsibilities Include
* Lead and develop a team of physicists responsible for maintaining and improving IonQ’s commercial quantum computing fleet;
* Build team strategy and tactical plans across fleet operations, incident management, deployment, and operational improvement;
* Manage priorities, schedules, costs, inventory, and sparing strategies across the operations programme;
* Collaborate cross‑functionally with engineers, physicists, senior leaders, customers, and vendors to improve operational outcomes and influence future designs;
* Define and manage key performance metrics, while leading resolution of complex operational issues impacting commercial QPU systems.
Requirements
To be successful, you will need a strong background in physics or a related field, along with experience leading technical teams in complex operational or engineering environments. We’re looking for someone who can lead people effectively, solve complex system problems, and work across teams in a highly technical, fast‑moving business.
You’d Be a Good Fit With
* Bachelor’s or Master’s degree in Physics or a related field, with experience managing physicists, scientists, or system engineers;
* 5+ years of hands‑on technical leadership and people management experience, including managing multiple projects, priorities, and deliverables;
* Ability to identify and communicate design flaws in production systems, using sound technical judgment to improve reliability;
* Strong communication skills, with the ability to explain complex ideas to a range of technical and non‑technical audiences;
* Knowledge of operational excellence practices in systems environments, including incident management and learning from incidents.
You’d Be a Great Fit With
* 10+ years of technical leadership and people management experience, including prior experience managing managers;
* Experience with automation, calibration, and operations management for complex technical systems;
* Direct experience in reliability engineering, resilience engineering, or related disciplines;
* Experience working in distributed on‑call or 24/7 operational environments;
* Prior experience with quantum computing, or a strong affinity for DevOps, Site Reliability Engineering, and relevant programming languages such as Python, Go, or JavaScript.
Benefits
Be part of a team that’s shaping the future of quantum. We offer more than just a role—you’ll join a world‑class community of scientists, engineers and innovators working to unlock the full potential of quantum computing. We provide a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and many other benefits that support your career growth.
We’re proud to be an equal‑opportunity employer and welcome applicants from all backgrounds.
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