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Account handler

Glasgow (Glasgow City)
The Ardonagh Group
Account handler
Posted: 13 September
Offer description

Insurance Account Handler – Glasgow

Do you have experience working in the Insurance industry? Then this opportunity could be right for you as an Insurance Account Handler within our friendly team based in Glasgow.

Joining us as an Insurance Account Handler means you'll have a Monday to Friday schedule (no weekends) with a basic salary relative to your experience and a generous bonus structure. You’ll also benefit from the wider rewards of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all backgrounds and can discuss hybrid and flexible working for our Account Handlers.

Role overview

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is ideal if you enjoy customer service or sales, as relationship-building with clients will be the key to success.

What we are looking for

Some experience in the Insurance Industry is essential; the rest is about you as a person:

* Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
* Be proactive, use your initiative and show entrepreneurial spirit.
* Willingness to learn and be curious. We offer opportunities to gain qualifications that will enhance your career in this growing industry.
* Confidence to work with clients both on the phone and face to face; some experience in customer service is important.
* Work well with your team, have a positive outlook, be engaging, collaborative and adaptable to change.
* Demonstrate honesty and integrity, essential within a financially regulated organisation and in everyday work.

What you will receive

You will be welcomed and supported by our team and organisation. Additional benefits include:

* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the Group
* Gain CII or ACII qualifications to boost knowledge and career prospects
* Pension scheme
* 24-hour support for physical and mental wellbeing
* 1 day paid volunteering
* The Spotlight Awards to recognise outstanding talent

Apply

Ready to apply? Please submit your application and a member of our team will be in touch.

We are an equal opportunities employer and are committed to a working environment that is inclusive and free from discrimination, enabling our people to reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment, including verification of recent employment, address, and a standard criminal record check.

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