We are seeking a professional and proactive Receptionist to join our client's dynamic team in Warrington. This is a key front-of-house role where you will act as the first point of contact for site residents and their guests, ensuring an exceptional customer experience at all times.
Key Responsibilities:
* Deliver an outstanding Customer Service experience to residents and guests, serving as the single point of contact for all enquiries.
* Greet and welcome guests courteously, anticipating their needs and ensuring a positive experience.
* Manage efficient guest registration and host notifications, with the ability to remember guest names and faces.
* Issue visitor passes in line with site procedures and explain Health & Safety and evacuation protocols to all guests and non-resident visitors.
* Maintain an immaculate and tidy reception desk at all times.
* Complete daily activity spreadsheets and shift checklists to support an efficient reception service.
* Arrange taxis and cars for staff and visitors using approved suppliers.
* Administer bookings for meeting rooms and staff inductions.
* Provide general administrative support as required.
Skills & Experience Required:
1. Previous experience in a reception role within a fast-paced environment.
2. Strong customer service and interpersonal skills.
3. Excellent organisatio...