Senior Product Manager – Home Insurance (Reporting & MI)
(This is a hybrid role, and it requires travel to our Cardiff office at least once a week)
This is an exciting opportunity for an analytically minded Senior Product Manager to lead the reporting, MI and insight agenda across the Household Insurance and Ancillary Product team. This role will ensure our products continue to deliver fair value, strong commercial results and outstanding customer outcomes under Consumer Duty.
You’ll take the lead on providing oversight across both commercial and customer performance. You’ll own the frameworks that ensure reliable data, robust governance and consistent high-quality insight that supports informed decision‑making at every level.
This role suits an analytical thinker who can connect numbers to outcomes, translating complex data into clear insight that drives continuous improvement and strong commercial results. Confident in leading through others, managing multiple priorities, and presenting to senior stakeholders, you’ll play a key role in shaping the foundation for driving customer‑first solutions.
Key Responsibilities
* Develop and maintain regular robust reporting for commercial and customer performance with tolerances where appropriate.
* Translate complex data into clear, actionable insight that supports strategic decisions, evidences regulatory compliance, drives improvements in fair value, customer understanding, and good outcomes, while balancing commercial performance.
* Lead initiatives to improve data quality and reliability across all Household Product & Ancillaries reporting streams.
* Lead key governance and regulatory reporting processes such as Customer Outcomes MI (COMI), FCA General Insurance Value Measures (GIVM), ensuring reporting is compliant, accurate and timely.
* Support the Product Lead and wider Household function in proactively responding to the evolving regulatory environment.
* Work closely with Finance, Pricing, Risk, Claims, Data Insights and IT to strengthen the link between MI and strategic decision‑making.
* Inspire and educate Product Managers, fostering a data‑driven and customer‑first culture.
* Identify opportunities to enhance reporting processes, governance frameworks, and insight delivery.
* Provide clear, concise updates and commentary to senior management on performance and customer outcomes.
What We’re Looking For
* Strong analytical or data‑driven background within insurance, financial services, or product management.
* Proven ability to use MI and reporting to inform decisions, drive commercial performance and improve customer outcomes.
* Deep understanding of FCA Consumer Duty and regulatory reporting requirements and metrics (GIVM).
* Excellent stakeholder management skills with the ability to simplify complex analysis into actionable insight.
* Excellent written and verbal communication.
* Confident in presenting to senior stakeholders and influencing strategy.
* Organised and able to manage multiple priorities.
* Ability to lead through others, coach and develop team members, and drive collaboration.
Please note - we may close this vacancy early if we receive lots of applications or business priorities change.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people‑first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people‑first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work‑life balance; You can view some of our other key benefits here.
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