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We currently have an exciting opportunity for a Claims Technician to join a leading global Loss Adjusting firm within their Real Estate team.
Location: Chelmsford (Office-based for the first few months)
The opportunity:
This is a fantastic entry-level opportunity to join a well-established and supportive team in a growing Real Estate division. Reporting directly to a Team Leader, you’ll provide vital administrative and operational support across a portfolio of Real Estate claims.
No prior insurance experience is required – just a professional attitude, good organisational skills, and a willingness to learn.
Your responsibilities will include:
* Ensuring accurate input of data to maintain high standards of data quality and reporting.
* Setting up new claims daily at the request of your line manager.
* Assisting account handlers and senior account handlers as required.
* Managing your personal work diary and supporting the team with diary tasks.
* Undertaking a variety of administrative duties in line with company procedures.
* Dealing with external stakeholder queries in a professional and timely manner.
* Liaising with Loss Adjusters where necessary.
* Supporting compliance with financial procedures, such as invoicing.
* Running, checking, and issuing reports for internal and external stakeholders.
* Providing support on team projects as delegated by the Head of Real Estate.
* Attending client review meetings when required.
* Other ad hoc tasks to support the wider team.
About you – Knowledge and Experience:
* You are organised, detail-focused, and take pride in your work.
* Strong communication skills and the ability to build professional relationships.
* Comfortable using Microsoft Office, especially Excel, Word, Outlook, and PowerPoint.
* Advanced Excel skills would be a plus, but not essential.
* Able to manage your workload independently while being a strong team player.
* Eager to learn and develop your career in a professional environment.
Working pattern:
* This role is full-time office-based (5 days per week) for the first few months.
* After that, hybrid working may be considered – 1 day per week from home with manager approval.
* Once probation is passed (6 months), the hybrid pattern will move to 2 days from home and 3 days in the office, subject to business needs.
If you're looking to start your insurance career in a collaborative and fast-paced environment, we’d love to hear from you – apply now!
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