Job Advert We have an exciting opportunity to recruit a Property Manager to join our Newbury office. In this role, you will take responsibility for managing a designated property portfolio, covering both residential and communal management. You will play a key role in ensuring the smooth day-to-day operation of the portfolio and the office, working closely with colleagues and communicating effectively with a wide range of stakeholders including landlords, tenants, contractors, and third parties. We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! Main tasks: * Working with the Office Administrator/ Negotiators to ensure all pre-tenancy works are in place for new managed tenancies. * Following up on property reports with Landlords and liaising with them to ascertain any necessary repairs/discussions with tenants as a result of this. * Creating works orders for any maintenance that arises. * Processing of repairs invoicing and managing expenditure for Landlords. * Dealing with general maintenance issues that arise and raising works orders/managing Tenant/Landlord expectations and keeping all parties up to date * Act as the primary point of contact for tenant enquiries, disputes, and service requests. * Maintain professional, timely, and effective communication with tenants, landlords, clients, and third parties. * Manage the sending of checkout reports at the end of the tenancy, deposit dilapidations – TDS – returning deposits * Communal management for small blocks within the portfolio * Filing all documents/emails in correct folders/on RPS and uploading documents to the tenant portal where necessary. * Consistently maintain a high standard of record keeping, update and maximise the use of databases to ensure accuracy in file management, communications, and compliance. * Use of Fixflo and OOH systems. * Covering Compliance – when staff are absent. * Vacant property management * Various other projects What will it take to be successful? We are seeking someone with previous property management experience or a related field. Excellent administration/coordination skills. You’ll have strong customer service, excellent written and verbal communication skills and good time management. Additionally, you’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel and PowerPoint & Outlook and comfortable working with databases and any relevant software. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .