Hybrid work in Borehamwood WD | United Kingdom
Job Description:
Sales and Retention Phone Agent from the Company Pinnacle Pet Group, this latest job vacancy is located in the city Hybrid work in Borehamwood WD in the country United Kingdom. This job opening is open to job seekers with a GCSE education.
Job Responsibility:
Sales & Retention Phone Agent - working for Pinnacle Pet UK, part of the PPG Group
Package: £24,500 plus bonus, with excellent benefits including 24 holiday days, 2 days off for charity work, Group life assurance, and private medical insurance
Location: We offer the opportunity to work completely from home within the UK, be office-based in Borehamwood, or split your time between home and office.
Full Time: 37.5 hours per week, Monday - Friday between the hours of 8am - 6pm on a weekly rotating shift pattern. Some weekend work will be required on a rota basis.
What you'll get up to as a Sales & Retention Phone Agent
Delivering a first-class customer experience whilst maximising the value of every telephone interaction with all Pinnacle Pet Group client customers. Selling insurance products, supporting the online sales journey, and retaining customers that are wishing to cancel their existing policies on behalf of the client in a compliant manner. Promoting a positive image of Pinnacle Pet Group and its client companies whilst actively growing PPG and partners' business.
What we look for in you as a Sales & Retention Phone Agent
* Previous experience working within a phone-based sales role is essential
* Experience working within a targeted environment would be an advantage
* Passionate about delivering top customer service
* Attention to detail is important as you'll need to get to know our different policies inside out
* Organised with the ability to work at pace
* Able to deliver good outcomes for retail customers whilst delivering a higher standard of customer care and enabling consumers to make effective decisions in their interests
About the Company:
Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and health services platform.
We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff.
We offer accessibility help with application forms and require successful applicants to clear our pre-employment screening process, which includes a credit check and references checks.
Benefits:
* Casual dress
* Company pension
* Life insurance
* On-site parking
* Private medical insurance
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