Dispatch Manager - Malton
Salary: £32,000–£35,000
Hours: Monday to Friday, 8am– + 1 in 4 Sundays, 9am–1pm
A growing e-commerce business in Malton is looking for a hands-on Dispatch Manager to join the team. After recently consolidating their operations under one roof, the focus is on improving efficiency and supporting ongoing growth.
The role:
1. Manage the dispatch team, including shift planning, training, and performance
2. Ensure all orders are picked, packed, and dispatched accurately and on time
3. Implement and monitor KPIs (pick accuracy, dispatch lead time, stock accuracy)
4. Maintain a clean, organised, and safe warehouse in line with H&S regulations
5. Develop efficient systems for stock management to reduce errors and shortages
6. Liaise with couriers, hauliers, and internal teams to ensure smooth operations
7. Drive continuous improvement across warehouse and dispatch functions
8. Support and guide a busy warehouse team and bring ideas to improve workflow
What we’re looking for:
9. Ideally 4–5 years’ experience in warehouse or logistics management (manufacturing/distribution background preferred)
10. Strong leadership skills with the ability to motivate and manage a team
11. Good understanding of stock management systems (ERP/WMS)
12. Strong problem-solving and organisational skills
13. Confident under pressure in a fast-paced, deadline-driven environment
14. Friendly, down-to-earth approach and leads by example
This is a great role if you want a stable, growing business where you can make a real impact. Please call or email Samson at Castle Employment on 01723 500643 for more information or click apply!