Overview
The post holder will work as a member of the Reception Team, meeting and greeting patients, booking patients onto Blithe/Lilie system in preparation for their appointment, booking appointments via the telephone line, and assisting in the day to day running of the reception to maintain an effective and efficient office system. The post holder will be under the direction and management of the Administration Team Leader. Please see Job Description.
Face to face and telephone contact with members of the public will be undertaken and the checking of clinic registration forms to ensure they have been completed correctly. Such information will include patient date of birth, address, GP and telephone numbers. The post holder will also assist in the management of negative results. Please see Job Description.
About the Trust and location
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
The Blackpool and Lancashire Sexual Health Service provide expert advice, guidance and treatment on all aspects of sexual health. The Sexual Health Service at Preston runs from Fatima Health Centre primarily.
Responsibilities
* Meet and greet patients and perform receptionist duties
* Book patients onto Blithe/Lilie system in preparation for appointments
* Book appointments via the telephone line
* Assist in the day to day running of the reception to maintain an effective and efficient office system
* Check clinic registration forms for completeness (date of birth, address, GP, telephone numbers)
* Assist in the management of negative results
Qualifications and experience
There are no specific qualifications listed in the provided text. The duties indicate experience with receptionist duties and patient contact may be beneficial.
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This advert closes on Thursday 19 Mar 2026
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