Job overview
The Clinical Effectiveness and Regulatory Compliance department is seeking to appoint a dynamic and self-motivated Clinical Guidelines and Compliance Officer to work within a small and friendly team. Primarily working at Tunbridge Wells Hospital; there will be the occasional requirement to work cross-site. This is a part-time position (22.5 hours per week).
This position is well suited to an organised and confident individual who is looking to advance their career in the NHS, and be part of a thriving and supportive team that works closely with clinical specialties and healthcare professionals at all levels to drive clinical effectiveness and promote quality improvements for patients.
We are looking for enthusiastic candidates with excellent written and verbal communication skills, dedication and the ability to handle sensitive issues with diplomacy. An understanding of the NHS is essential, plus proven experience of using Word, Excel, Access and PowerPoint. You will need to demonstrate the ability to manage your workload in a busy and dynamic environment. Key attributes for this post include being highly organised, reliable; have a keen eye for detail and high levels of accuracy, with the ability to work independently and as part of a team.
Main duties of the job
To provide high quality administrative support services as required to the Clinical Effectiveness Department. The key dimensions include; uploading local guidelines to the InPhase Guidelines App, monitoring completion/compliance of digital checklists, monitoring, ordering and tracking of patient records and scanning of confidential records for electronic storage. In addition, contribute to the smooth running of the department with general administration work (photocopying, filing, ordering of stationary).
Working for our organisation
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
to hear what our staff say.
Joining us includes a comprehensive benefits package:
1. At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
2. Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
3. Blue Light card eligibility
4. And more, additional benefits can be found in the benefits documents below
Detailed job description and main responsibilities
We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Person specification
Experience/ Knowledge
Essential criteria
5. Working as part of a team
6. Worked within a busy office environment
7. Able to work on own initiative
8. Working with a range of people inside and outside the organisation
9. Computer literate with working knowledge of Microsoft applications such Word, Excel database
Desirable criteria
10. Previous experience of working in a healthcare environment or in the NHS.
11. Knowledge or a full range of secretarial procedures and IT software programmes
12. Knowledge of InPhase
13. Have an understanding of clinical audit
Qualifications
Essential criteria
14. Good basic level of education to “A” Level standard or equivalent
Desirable criteria
15. Office administration qualification