Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience.
Key Responsibilities
* Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
* Achieving sales targets and performance metrics.
* Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
* Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
* Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
* Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills And Abilities Required
* Flexible schedule and availability to work weekends and holidays
* Retail sales experience is preferred, but not required
* Passion for our brands and brand lifestyles
* Excellent communication skills
* A positive and professional attitude
* Enthusiasm to learn and to share your product knowledge
* Ability to work well under pressure in a fast-paced, sales-driven atmosphere
Working Conditions
* Retail environment
The Extras
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if working part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
* Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
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